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ASSOCIATION OF PUBLIC TRANSPORT USERS (APTU)

Can you help us with an EMT services passenger count at Luton on 1 February (early evening)? Our newsletter of 28 January 2018 explains more.

Read our joint Letter with our friends at Bedford Commuters Association calling upon East Midlands Trains to both mitigate and revisit their decision to stop calling at Bedford and Luton in peak hours (letter dated 16 January 2018) [Our earlier Press Release is also available]. Our newsletter of 28 January 2018 explains the background and impact by station. We welcome on this.

Read our response to Thameslink's 2018 Timetable Consultation - Phase 3 - Saturday, Sunday and light night services. The deadline for submissions is noon on Wednesday 20 December. As always, we welcome on this.

Read our response to the autumn 2017 East Midlands Franchise Consultation and the response we submitted to the GTR 2018 timetable consultation: As a PDF | Word document | In summary (c 250 words per station group). The background to our response and supporting analysis is in our 18 July Newsletter.

We are the local traveller's Group representing the interests of passengers travelling on Govia Thameslink Railway ("Thameslink") to/from stations between Harlington and West Hampstead inclusive on the Bedford - London - Brighton line.

Recent Newsletters: January 2018 | December 2017 | Newsletters | July 2017 | June 2017 | more...
 
APTU Annual Meeting Presentations:
- Thameslink: Service Delivery | Other
- Network Rail: Main | Supplement
- Questions & Answers

We met Thameslink and Network Rail Management on Thursday 16 March to discuss Thameslink and Network Rail performance. The Presentations from the meeting are available in the box on the right.

Our focus is on the day to day life of the commuter and occasional traveller - getting things fixed, getting explanations when things go wrong and pressing Thameslink to improve their communications. The subjects we take up with them are many and varied - see our old newsletters for examples.

Committee members meet Thameslink management regularly, and are in frequent dialogue with them about specific issues.  We hold an annual meeting with the Train Operator & Network Rail Senior Management for all members each Spring.

Member quote: I must say what a great service you have been providing!  The information in your newsletters is far better .  It was nice to be properly informed during all the disruption and to get real feedback from the consultation.
 
Member quote: Your last letter was very impressive - Well done!

Our current priorities are as follows:

  • The current poor peformance
  • Timetable 2018 (see our newsletter of 18 July 2017)
  • Incorrect and missing information for passengers, particularly regarding disruption
  • The recent changes to off-peak fares (see our newsletter of 19 June 2017)

In between times we keep members up to date with e-newsletters - over 25 in the last 4 years.

We are also in regular dialogue with Thamelink on the practical consequences to us all of Thameslink programme.

is the best option to contact the Committee; to contact a Station representative directly, email | | | | | | | | | | | ; for general enquiries, please use . Please note that our old address 'membership.secretary@aptu.org.uk' is no longer in use because of spam volumes.

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Have a look at recent newsletters (the latest ones are normally only available to members). Now updated with July 2017 newsletter.

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